‘Til the season for holiday shopping and spending time with loved ones! We enjoy spending time with our families just like you, please take special note of our office hours and closures during the month of December.
We're open Monday - Friday from 7am-5pm. Closed Saturdays & Sundays.
Livechat is available 24/7 but may have a slight delay in response during non-office hours. Please leave your email and we will respond as quickly as we can.
Christmas Eve (12/24), Christmas Day(12/25), New Years Eve(12/31) and New Years Day(1/1).
Orders will not ship during these days and our customer service email and livechat will not be available until the next business day. All emails and livechats sent during this time will be answered in the order they were received upon the next available business day.
HOLIDAY SHIPPING SCHEDULE:
We do our best to ship orders as quickly as possible. With this being said, once an order has been placed we get to work! We may be able to make order adjustments if we are notified prior to packing your order, once an order has been packed it is too far into the process to make an order adjustment. Please take this into consideration when ordering!
All orders are shipped within 1 business day of order placement. If there is a delay, please contact us immediately via email at email@example.com.
Things to note:
All orders are shipped by the next business day, regardless of the shipping method.
As an example: If an order is placed on Friday, your order will ship the next business day (Monday) and deliver based off of the delivery schedule of your shipping method.
I.E If you ordered overnight shipping on a Thursday, your order will ship the next business day (Friday) and deliver Monday.
Special note: There are a few items in our store that will not deliver by Christmas if ordered after 12/7. These items have a note in the product description marked in red *Must order by 12/7 to receive by Christmas*
Guaranteed delivery by Christmas per shipping method:
Ground shipping (5-7 business day delivery) - 12/16 is the last day to order to receive by Christmas with this shipping method.
2Day shipping (2 business day delivery) - 12/19 is the last day to order to receive by Christmas with this shipping method.
Overnight Shipping (1 business day delivery) - 12/20 is the last day to order to receive by Christmas with this shipping method.